Without feedback from precise measurement, invention is doomed to be rare and erratic. William Rosen

Seeing the right patients sooner is what makes us most effective

Nursing staff


Quality referrals

Patients may be referred from a telephone consultation with the doctor to see the nurse. They can be confident in receiving the right treatment.  Sometimes reception refers patients to nurses, by understanding the reason for the call. 

Fewer steps mean faster pathways

Very often bloods or other diagnostic tests are needed before the doctor sees the patient in person.  By arranging these from a telephone consultation, time is saved for everyone and treatment works faster. 

Growing workload

Evidence shows that practice nursing staff find their role and their workload is expanded through the Patient Access method.


Work gets more rewarding for all staff