Patient Access helps practices transform their service to patients. We base our work on evidence, and keep it simple.
There are others: links below are to organisations providing services with a similar aim.
We take no responsibility for the content of external sites and a listing does not imply endorsement.
Innovation in Healthcare Ideas and people making a difference throughout health. Partners of the NHS Alliance.
NHS Institute Productive General Practice https://www.institute.nhs.uk/productive_general_practice/general/productive_general_practice_homepage.html
This NHS Institute programme has a range of over 70 different resources to choose from.
NHS 111 service https://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx
Being piloted in a few areas, due for national rollout, offers immediate telephone service "when it's less urgent than 999".
Productive Primary Care Ltd https://www.productiveprimarycare.co.uk/ Offers training in the "Dr First" method among other subjects, a partial version of Patient Access. We are unable to comment on the effectiveness of this method due to a lack of published evidence and case studies.
Dr Stephen Clay is a director, view his presentation of our research at King's Fund on 14/9/11 here, also here at East Midlands on 23/11/11: How evidence-based GP practice is reducing emergency admissions, downloaded here on 3/2/12. Dr Clay also presented our research at a Pulse seminar on 31/1/12. Input the password SS3101 to view, our work from about page 57.
The original material, correctly attributed, is on our research page and elsewhere.
Primary Care Foundation https://www.primarycarefoundation.co.uk/
Material on demand, supply and telephone capacity. Not in favour of telephone consultation.
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