Without feedback from precise measurement, invention is doomed to be rare and erratic. William Rosen


Related links and alternative providers

Patient Access helps practices transform their service to patients.  We base our work on evidence, and keep it simple.
There are others:  links below are to organisations providing services with a similar aim.  
We take no responsibility for the content of external sites and a listing does not imply endorsement.


Innovation in Healthcare   Ideas and people making a difference throughout health.  Partners of the NHS Alliance.


NHS Institute Productive General Practice https://www.institute.nhs.uk/productive_general_practice/general/productive_general_practice_homepage.html

This NHS Institute programme has a range of over 70 different resources to choose from.


NHS 111 service https://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

Being piloted in a few areas, due for national rollout, offers immediate telephone service "when it's less urgent than 999".


Productive Primary Care Ltd  https://www.productiveprimarycare.co.uk/   Offers training in the "Dr First" method among other subjects, a partial version of Patient Access.  We are unable to comment on the effectiveness of this method due to a lack of published evidence and case studies.

Dr Stephen Clay is a director, view his presentation of our research at King's Fund on 14/9/11 here, also here at East Midlands on 23/11/11:   How evidence-based GP practice is reducing emergency admissions, downloaded here on 3/2/12.   Dr Clay also presented our research at a Pulse seminar on 31/1/12.  Input the password SS3101 to view, our work from about page 57.

The original material, correctly attributed, is on our research page and elsewhere.


Primary Care Foundation https://www.primarycarefoundation.co.uk/

Material on demand, supply and telephone capacity.  Not in favour of telephone consultation.